Shipping Policy

At Draxon, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

1. Order Processing Time

Orders are processed within 1–3 business days. Orders are not processed on Sundays or public holidays. You will receive a confirmation once your order is shipped.

2. Shipping Time

Standard delivery: 3–7 business days Delivery time may vary based on location and courier services.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location. Free shipping may be available on selected offers or minimum purchase values.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order status in real time using the provided link.

5. Delivery Delays

Delivery may be delayed due to unforeseen circumstances such as weather, logistics issues, or high demand. Draxon is not responsible for delays caused by courier partners.

6. Incorrect Address

Please ensure your shipping address is correct at checkout. Draxon is not responsible for orders delivered to incorrect or incomplete addresses provided by customers.

7. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours. We will work with the courier partner to resolve the issue promptly.